# Kira — what an introducing adviser should know

Prepared 5 August 2026. Written for advisers introducing a client, and for whoever asks them to
justify the introduction.

## If Kira tells my client something wrong, whose problem is that?

Ours to fix, and nobody’s to rely on as advice. Kira is not a licensed adviser and does not give financial, legal, tax or valuation advice. The valuation she produces is an indicative figure from the owner’s own self-reported numbers — it is labelled that way on the screen where it appears, in the document she exports, and in the terms your client accepts at signup. It is a conversation-starter for the work you do, not a substitute for it. Nothing she produces displaces your engagement or your professional judgement.

*How that is enforced: Indicative-not-appraisal wording appears at the point of display, in the exported document, and in the accepted terms — not only in the terms.*

## Two of my clients are competitors. Can anything cross between them?

No. Every owner’s conversations, memory and documents are isolated at the database row level and scoped to their own account — one owner’s data cannot be returned to another account by any path, including Kira herself. The isolation is enforced by the database, not by application code remembering to filter, which is the difference between a rule and a guarantee. Their data also stays on our own infrastructure; we do not hand the substance of their business to a third-party memory service.

*How that is enforced: Row-level security on every table, keyed to the owner’s account; memory and documents stored in our own database rather than an external service.*

## If my client sells, retires or dies, does their information come out?

Yes, at any time and without asking us. The owner can export the whole Business Genome themselves in two forms: a handover document written for a buyer’s accountant to read cold, and the raw data in a form another system can read. Every entry is dated to the conversation in which the owner said it, so it reads as evidence rather than assertion. If they stop paying us, they keep it. An executor or a buyer’s adviser gets a document, not a negotiation with a vendor.

*How that is enforced: Self-serve export in both a readable and a machine-readable form, each entry carrying the date it was stated; no export request, no retrieval fee, no lock-in.*

## Can I see what she told him?

No — and that is deliberate, because it is what makes your client willing to speak freely. You see whether they opened your link, whether they signed up, and how their valuation is moving. You never see their conversations, their transcripts, or anything Kira remembers about them. The boundary is built into what your dashboard can query, not a policy we promise to observe. Most of these owners have not yet told their own family they are thinking about selling; a referrer who could read the transcript would change what they say to her, and the whole product depends on them saying it.

*How that is enforced: The introducer role can read referral status and valuation movement only; conversation content is outside what that role can query at all.*

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Kira is a software product, not a licensed adviser. It does not provide financial, legal, tax
or valuation advice, and the valuations it produces are indicative figures derived from the
owner’s own self-reported information. Introducing advisers are paid a disclosed ongoing
commission on what the owners they introduce pay us; that disclosure is made to the owner.
